Q1: Are the ingredients natural or organic?
We prioritize natural, high-quality ingredients. Many products are handcrafted or ethically sourced.

Q2: Is this product handmade?
Yes—most incense, oils, and crystals are hand-prepared in small batches. Machine-made items will be noted.

Q3: Does this contain any synthetic fragrance?
Only if mentioned. Our body and essential oils are generally made with pure, natural aromas.

Q1: Is this product in stock?
If the product can be added to your cart, it's currently available.

Q2: How long does shipping take?
Orders typically ship within 1–3 business days. You’ll receive tracking info once dispatched.

Q3: Do you ship internationally?
We primarily ship within the U.S. For international orders, please contact us.

Q1: Can I return this if I change my mind?
Due to the nature of these products, we generally do not accept returns unless the item arrives damaged or defective.

Q2: What if my item is damaged?
Contact us within 3 days of delivery with photos and order info. We'll arrange a replacement or refund.

Q1: Can I request a custom scent or blend?
Yes! We offer custom-dipped incense and personalized oils or crystals. Reach out for details.

Q2: Do you offer wholesale or bulk pricing?
Yes. Visit our Wholesale page or contact us to set up a bulk order.